FAQ
Frequently asked questions about rental and booking
Quick answers to the most common questions before you reserve a car.
Frequently asked questions
Yes, you can move freely throughout Belarus. Cross-border travel is possible with prior agreement and additional documents.
Minimum age is 19 with at least 1 year of driving experience. For some categories (business, premium) the minimum age is 23.
In case of an accident, call traffic police, document damage, and contact our support by phone. We are available 24/7.
Yes — a “Green Card” (cross-border insurance) is issued. Some countries may require a separate deposit. Check the list of allowed countries with a manager.
The included mileage is shown on each car’s card (km/day). A per-kilometre surcharge applies beyond the limit. Extended insurance coverage increases the included mileage.
For Belarus citizens: passport and category B license. For foreigners: passport, visa if needed, international license or notarized translation.
Deposit depends on car class. Some economy cars may be rented without deposit. The deposit is refunded in full when the car is returned in good condition.
Yes, from 4 days progressive discounts apply: the longer the rental, the lower the daily rate. Up to 40% off for rentals of 30+ days.
Rental includes CASCO insurance, maintenance, and 24/7 support. Mileage depends on the plan — unlimited options are available.
Cash or bank card at the office, card online, and via ERIP, OPLATI and E-POS.
If you need an answer for your exact case
If the answer is not listed below, our team can clarify vehicle availability, delivery, payment flow and corporate terms.